Innovative  Independent  Smart Business Solutions…..



• Sustainable service improvement at reduced cost
• Transport ticketing including future ticketing technology
• Multi-application resident smart card schemes
Multi-purpose school and student card schemes
• Reward and incentive schemes

Smartran helps its clients improve services, increase efficiency and provide a better customer experience. Through all aspects of our work, we have established a track record of increasing return on investment, shortening project timescales, increasing benefits and reducing costs. We achieve these outcomes through our involvement at every stage of the project lifecycle.

Our main areas of work are business process improvement, implementation of future ticketing technology and deployment of multi-application smart card schemes.

With the current focus on cost reduction, we can apply our experience to make processes more efficient, to increase revenues and reduce wasted resources. For one client, we identified delayed financial settlement in excess of £4million which was corrected and the underlying cause mitigated. For Waltham Forest Borough Council, we have helped enable the progressive transition of over £10m cash receipts per annum to lower cost, more convenient channels. We are helping another client introduce a leading edge web ticketing service which will make it easier to buy tickets online and provide a more flexible, lower cost alternative to traditional face to face channels. We are working on a current assignment which could halve the cost of issuing smart cards and triple the uses for each card. We are working with partners through the SCNF and LASSeO to promote and exploit best practice in smart card technology to improve service delivery and the customer experience. Our goal is to help clients achieve sustainable service improvement at reduced cost.

Our broad systems, government and commercial experience enables us to undertake rapid short focused studies, major projects and contract management assignments. We typically work on the client side of an initiative:

• Assisting in the earliest stage of strategy definition
• Undertaking requirements capture
• Solution definition
• Supporting tendering and selection process
• Managing supplier development and delivery stages.

Our experience and expertise can be applied in the following scenarios:

• Business Case verification and clarification
• Solution design
• System requirements definition
• ITT preparation and supplier selection
• Service definition and organisation planning
• Project, programme and contract management
• Implementation
• Ongoing service delivery

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If your specific need is not covered above, please contact us with an overview of your requirements. We will respond with an outline of our recommended approach and the relevant experience we would apply.
You can contact Smartran on:

TEL: 01483 772241
Or use our Contact Form

       Latest News      

Congratulations to Tramlink Nottingham and Nottingham Trams who won 4 Light Rail awards in 2014
Customer Service
– move to Off Tram Ticketing.
Vision (highly commended) – Off Tram Ticketing.
Service Improvement (highly commended).
Engineering Achievement for pushing new Karlsruhe Friendship Bridge over Notts station.

Confidex, the world's leading supplier of contactless fare media, has been selected by Strathclyde Partnership for Transport (SPT), which owns and operates the Glasgow Subway, to supply a large volume of contactless ITSO smart tickets to replace magnetic stripe tickets currently in use across the underground system... Read More

At the pre-xmas Transport Card Forum meeting, Kevin provided a short update on the potential for low cost smart tickets. Read More...

Kevin Farquharson is currently working as project manager and on acceptance for Nottingham Trams who will introduce off-tram ticketing in 2013. Read More...

Smartran is delighted to welcome smart ticketing industry expert Peter Tomlinson to the team. Read More...

Smartran is delighted to announce the expansion of a proven reward scheme to incentivise volunteers in your community and introduce real financial incentives to health and wellbeing programmes. We invite you to register your interest to ensure you receive our launch offers and guarantee of best terms as the scheme matures. Read More...

Smartran has been awarded a framework contract for the provision of ITSO technical consultancy support services to Local Authorities and Transport Operators in the South West of England. Read More...

London Councils and Capital Ambition chose Smartran to investigate the introduction of a Pan-London Resident Card.

Hillindgon Council Kevin Farquharson present at the first important milestone of the HillingdonFirst card
chose Smartran to plan and implement HillingdonFirst, the largest multi-application resident card delivered for several years in England.    Read more...

Assertis chose Smartran to advise on  implementation of new transport web ticketing solution Read more...

London Borough of Waltham Forest has completed over four year of operational support of their resident card scheme, Smartran, the smart card specialist company responsible for the successful launch of the scheme, and London Borough of Waltham Forest agreed a new contract to the borough resident card scheme in 2009, the OneCard.  Read more...

Smartran successfully deliver feasibility study into a Youth Access card for London Borough of Barking and Dagenham Read more...

Novacroft chose Smartran to advise on  implementation of  transport smart ticketing solution Read more...


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